Technology Leader Protects Customers as they Work Out of Secure Facility in Aftermath of Storm
LOUISVILLE, Ky. (September 24, 2008) – In the aftermath of Hurricane Ike, Peak 10, Inc. , the leading independent data center operator and managed services provider, provided available space in its Louisville data center facility so customers, who use the 24×7 data center to keep their mission critical business applications up and running, could house their employees and continue providing services to their clients without interruption. At one point, several hundred Peak 10 customers were working out of the state-of-the-art data center. Due to the impact of Hurricane Ike to the Louisville region, many businesses have been out of power at their locations for days. Peak 10 Louisville’s data centers have been up and running and our engineers and support teams have been helping our clients continue to stay operational.
“Without Peak 10’s around-the-clock support, our company could not have operated at full capacity over the last four to five business days,” said Jonathan Cape, chief operating officer of VMS, a Peak 10 customer. “Peak 10 always goes above and beyond and they have treated our employees as though they were their own. It is at times like these when you are rewarded for selecting the highest quality business partners and that is certainly how we feel about Peak 10.”
In addition to providing disaster recovery support prior to Hurricane Ike’s impact, Peak 10 set up temporary work areas and helped its customers with business continuity services immediately after the storm moved through the Greater Louisville region.
“I have been genuinely impressed by the clear, concise, timely and informative communications from the Peak 10 team, not only over the last several days, but also over the duration of our relationship,” said Paul Dolegowski, vice president and director of CRM and interactive technologies at Brown-Forman. “While Brown-Forman was not affected by Hurricane Ike, it is comforting to know that the Peak 10 team has the caliber and professionalism to do their job with the customer base in mind. The value and satisfaction we receive from their exemplary technical services and support is beyond measure.”
“Hurricane Ike made it more than clear that even the Ohio Valley and Midwest are not safe from a hurricane’s reach and resulting destruction,” said Dave Vrona, vice president and general manager of Peak 10 Louisville . “The recent devastation is clear proof that companies can and should be prepared for unforeseen natural disasters.”
With state-of-the-art data centers in nine major markets in the United States, Peak 10’s facilities are interconnected by a high performance, fully-redundant private network that allows its customers to back up their data real-time in multiple geographic locations. If you have questions, please contact Peak 10 Louisville at (502) 315-6000 .
Peak 10 utilizes its geographically diverse data center network to provide scalable business continuity solutions that ensure availability, security, and integrity of critical data and business applications 24 hours a day, 7 days a week. Utilizing Peak 10 solutions, businesses hit by disasters can immediately recover technology infrastructure, data, and applications through mirrored production environments and gain much needed access to office space, communications equipment, bandwidth, and hardware. Peak 10 owns and operates data centers in key markets that include Tampa and Jacksonville, Fla.; Cincinnati, Ohio; Atlanta, Ga.; Raleigh and Charlotte, N.C.; Nashville, Tenn.; Louisville, Ky.; and Richmond, Va.
About Peak 10, Inc.
Peak 10 is the leading independent data center operator and managed services provider delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. It combines its portfolio of managed services with localized engineering and support to serve market-leading companies including LendingTree, Rivals.com, Global Knowledge, Pergo, Churchill Downs and The Fresh Market. Peak 10 is SAS 70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA). For more information on data center solutions from Peak 10, visit www.peak10.com .