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Peak 10 Recognized in the 2017 Gartner “Magic Quadrant for Disaster Recovery as a Service”


What Does the Market Look Like, and What’s New with Peak 10 DRaaS?

We are proud to have been positioned in the Niche quadrant of Gartner’s 2017 Magic Quadrant for Disaster Recovery as a Service1.

Gartner defines Disaster Recovery as a Service (DRaaS) as a service offering which includes replication of server workloads and recovery of such workloads, as needed, to a cloud with which the provider ultimately has fiscal responsibility. The service may be fully-managed or self-service; replication and recovery may be high-touch or automated via software; and the target location and cloud infrastructure with which the workloads are replicated and recovered may be owned by the provider or a third party such as a hyperscale public cloud provider.

A Magic Quadrant can serve as a first step in evaluating potential vendors within a specific market. By seeing how some of the key service providers in a market compare to one another — and how well they are executing on their stated visions — you can create a short-list of those you’d like to consider.

We believe that our inclusion is exemplary of our investment in DRaaS for our customer base. We recognize the criticality of strong solution sets for disaster recovery planning, strategy, and execution, and intend to continue delivering – and enhancing – these services for our customers across all verticals.

The Recovery Cloud

Peak 10 + ViaWest’s DRaaS offering, Recovery Cloud, is comprised of three levels of cost-effective, flexible and secure disaster recovery (DR) tuned to any organization’s business environment. Peak 10’s tiered solution allows customers to build and test tailored DR programs, while ensuring rapid recovery of mission-critical applications and minimal data loss in the event of a failure.

Our three DRaaS tiers are:

  • Recovery Cloud Premium: Peak 10’s premium DRaaS solution for mature, large or complex IT environments, or for mission-critical workloads, such as ecommerce or ERP, with little tolerance for downtime.
  • Recovery Cloud Prime: Peak 10’s most demanded DRaaS solution for mainstay workloads in small-to-midsized businesses.
  • Recovery Cloud Essentials: For business just getting starting with DR, or for meeting regulatory or business partner requirements for non-mission-critical workloads.

Unlike other solutions, all three of Peak 10 + ViaWest’s DRaaS tiers are built on the same technology, allowing users to easily move from one level to another as their business grows or recovery needs change. Customers can choose the tier that works best for their IT infrastructure and applications, based on business requirements and budget. Or, they can choose multiple tiers to create a tailored, comprehensive and cost-effective DR solution.

New DRaaS Features: Extended Journaling and On-Demand DR Testing

In the 2017 Magic Quadrant, we are positioned higher on the ability to execute axis as compared to 2016. We believe this is due to our commitment to regular, personal interactions with our customers and then meeting – and exceeding – their DR requirements by adding desired features and enhancements to our solution.

Our recent releases, detailed below, as well as our forward-thinking roadmap, highlight our continued investment in this product.

  • 30-day Extended Journaling: Although not in time for inclusion in this Magic Quadrant, Peak 10 + ViaWest recently launched Extended Journaling, a new failback expansion feature of its Recovery Cloud offering, which gives customers the ability to expand DR testing capabilities and recover data quickly to previous points in time.

    • Up to 14 days earlier with Peak 10 Recovery Cloud Essentials
    • Up to 30 days earlier with Peak 10 Recovery Cloud Prime and Premium

    This failback expansion significantly lowers an organization’s operational risk and potential for data loss in the event of a disaster. The update provides our customers with broad support of disaster testing strategies, including multi-day exercises; reduces the risk of data loss through self-service control of data replication journaling; automates recovery of complex applications to precise point-in-time and increases disaster preparedness.

  • On-Demand DR Testing: We are also launching On-Demand DR Testing, which brings self-service to a managed recovery platform and bolsters our customers’ disaster preparedness through broad support of disaster testing strategies.

    This “anytime testing” capability addresses a variety of customer-driven testing strategies, including:

    • Test a new or recently upgraded application for the first time
    • Go deeper into the organization by involving application users outside the IT department
    • Ensure continued success through regression and re-testing strategies
    • Perform software patch and upgrade testing in a “bubble” to ensure the next production upgrade goes smoothly
    • Validate data and applications as often as you like; DR validation immediately before or after a major change reduces risk

    And, of course we will continue offering engineer-assisted tests, mock disaster, and “role swap” strategies, where Recovery Cloud is production for a defined period of time.

    Using our self-service portal, customers can:

    • Initiate a recovery test on-demand
    • Schedule a recovery test for a future date and time
    • Access recovered systems in a sandbox network without impacting production
    • Complete a recovery test, including comprehensive removal of the test environment
    • View and download test history
    • View the health of all protected systems at a glance with a proprietary dashboard

These updates provide our customers with broad support of disaster testing strategies, including multi-day exercises. They also reduce the risk of data loss through self-service control of data replication journaling and automate recovery of complex applications to precise point-in-time and increases disaster preparedness.

For more information on our DRaaS offerings and enhancements, contact a Peak 10 + ViaWest expert today at www.peak10.com/contact-us or at 866-473-2510.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 Gartner “Magic Quadrant for Disaster Recovery as a Service” by Ron Blair, Mark Thomas Jaggers, June 19, 2017.

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About Peak 10

"Our values are the foundation for everything we do at Peak 10, and are ultimately what enable us to earn our customers' business and their trust."
David H. Jones,
Board Member, Peak 10 + ViaWest