CHARLOTTE, N.C. (June 3, 2013) – National IT infrastructure and cloud solutions provider Peak 10 Inc. has assembled a response team of IT leaders and engineers from several of its geographic operations to be ready for deployment in the event of a natural disaster. The 2013 Atlantic hurricane season began June 1, and forecasters at the National Oceanic and Atmospheric Administration (NOAA) Climate Prediction Center anticipate an “active to extremely active” season, according to NOAA’s annual report issued in May.
NOAA predicts 13 to 20 named storms, including seven to 11 hurricanes. Three to six of these could be major hurricanes. These ranges are above the typical seasonal average of 12 named storms, six hurricanes and three major hurricanes.
The Peak 10 Response Team is comprised of employees, representing engineering and IT support roles to key leaders in the organization. These employees participate in regular disaster simulations through the company’s Data Center Academy training program. The deployment of this team in the event of a natural disaster provides added onsite staff to support customers’ business continuity while maintaining the security and availability of Peak 10’s IT infrastructure.
“People are the most critical part of any disaster recovery plan,” said Jeff Biggs, executive vice president of operations and technology for Peak 10.” Our national response team ensures that customers have the support they need locally while allowing our employees who are also affected by the disaster to tend to their families and homes. Deploying our response team is an added measure we take to ensure that our customers, and their mission-critical data and IT systems, are taken care of.”
For more than a decade, Peak 10 has helped companies assess their disaster recovery (DR) plans and identify potential areas for improvement. In a disaster, customers benefit directly from Peak 10’s facilities that are interconnected by a fully-redundant private network that allows for the backup of data real-time in multiple geographic locations. Peak 10 offers a Recovery Cloud option for companies who need the added security of rapid recovery of data lost during a disaster.
In addition to preparing a response team, Peak 10 has taken a number of operational steps including standard operating procedure (SOP) reviews for each of its facilities along the East Coast. The SOP reviews ensure appropriate security and supplies are in place, testing redundant network infrastructure and carrier connectivity, and confirming arrangements are in place and vendors are on standby for emergency refueling if an extended utility outage is experienced. The company also regularly tests its emergency power systems throughout the year to ensure they are ready in the event of utility power loss. This includes load testing of Uninterruptable Power Supplies (UPSs) and emergency standby generator systems.
Based in Charlotte, N.C., Peak 10 operates data centers in 10 key markets in the U.S., serving customers around the globe.
About Peak 10 Inc.
Peak 10 provides reliable, tailored cloud computing, data center and other information technology (IT) infrastructure solutions and managed services, primarily for mid-market businesses. Customer-centric, responsive and cost-effective, Peak 10 solutions are designed to scale and adapt to customers’ changing business needs, enabling them to increase agility, lower costs, improve performance and focus internal resources on their core competencies. Peak 10 holds the Cisco® Cloud Provider Certification with a Cisco Powered Cloud Infrastructure-as-a-Service (IaaS) designation. Peak 10 is SSAE 16 audited and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA/HITECH, PCI DSS and Gramm-Leach-Bliley (GLBA). For more information, visit www.peak10.com .