Company Adds Self-Service Capabilities to Support Overall National Alliance Program
CHARLOTTE, N.C. (August 25, 2016) – Peak 10, Inc., a national IT infrastructure and cloud services provider, today announced a redesign of its partner portal to increase the productivity of its channel partners. The new features will allow sales management at Peak 10’s partner organizations to view sales activity in one convenient site, and individual sales representatives at partner organizations to view their personal pipeline and sales activity. With the enhanced portal, partners will gain greater visibility into sales in a self-service manner for greater management efficiency.
“With our National Alliance Program significantly contributing to our overall sales productivity, we wanted to enable our partners with better access to our resources in an easy to use format,” said Peak 10 SVP of National Alliances, Steve Harris. “By improving the graphical user interface and creating a platform to ensure consistent delivery of training and enablement resources in a scalable portal, the relationships with our partners will be further strengthened for maximized mutual success.”
Through increased sales enablement, partners will be more aware and educated on Peak 10’s product offerings and be able to scale their own service delivery capabilities. Peak 10’s enhancement of its partner portal will also strengthen its presence in the marketplace by improving the collaboration with partners and enabling better sales transparency and training against global competitors.
“Peak 10 is making great strides in streamlining the tools and processes of its entire National Alliance Program,” said Ron Hayman, Chief Cloud Officer and Chief Operating Officer for AVANT Communications. “The enhanced portal is yet another way Peak 10 makes it easy for partners to do business with them. All of the resources we need are in one place and is sure to set us up for continued success.”
With partners throughout the country, Peak 10’s National Alliance Program leverages the company’s customer-focused approach and technical expertise to design and deliver custom, best-in-breed infrastructure solutions for partners to sell to their end customers. Through opportunities such as the “Powered By” Partner Program and Reseller Program, partners gain access to additional Peak 10 resources, training and technical sales support from Alliance Executives around the United States.
For more information on Peak 10’s National Alliance Program, visit http://www.peak10.com/about-peak-10/peak-10-partner-alliance-program/.
Headquartered in Charlotte, N.C., Peak 10 operates 27 data centers in key U.S. markets and serves a diverse range of customers in the U.S. and abroad. The company’s hands-on approach to IT has recently been recognized with an industry-leading Net Promoter (NPS) score of 67.4 – the highest ever in the company’s history of tracking this metric and indicator of its focus on the customer experience.