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Peak 10 Launches Customer Advocacy Hub, “Peak 10 VIP,” to Engage Customers and Kick Off Tech Talks

May 30, 2017

“Peak 10 VIP” an Innovative New Way to Engage with Us, As Well as Other Customers

Over the last year, Peak 10 has put a great deal of effort into enhancing service delivery and providing more ways for our customers to interact with our team, proactively manage their environments, and provision new services—primarily through ServiceNow.

However, we’ve also recognized the need to provide the means for customers to stay engaged with Peak 10 and have the ability to keep pace with the technology community by connecting with each other. To meet this need, we’ve developed a customer advocacy hub called Peak 10 VIP that supports those very capabilities. Our team has chosen Influitive as the platform for this initiative.

What Peak 10 VIP Brings to the Table

The goal of Peak 10 VIP is to create a community in which technology professionals can share news, ideas, and questions, as well as engage Peak 10, using a central hub.

Here are a few of the capabilities Peak 10 VIP will bring:

  • Engagement in community tech discussions with your peers
  • Participation in Peak 10 challenges to gain points and win prizes
    • Peak 10 gear
    • Mystery rewards
    • Exclusive access to Peak 10 events
  • Access to tailored recommendations for educational content

We’ll be engaging customer advocates through challenges, educational content (white papers, blogs, case studies, etc.), referrals, and more.

Better Communication and More Customer Benefits

Peak 10 believes that the greater the communication, with us as well as other customers, the better the overall customer experience. We want to provide an easy way for Peak 10 advocates to see what other companies are up to and how they’re using technology to support business goals.

Peak 10 VIP is our effort to enable networking within the technology community and bring our customers more opportunities to benefit from partnering with Peak 10.

If you’re interested in learning about how you and your team can participate in Peak 10 VIP, contact your account manager to find out more.

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About Peak 10

"Our values are the foundation for everything we do at Peak 10, and are ultimately what enable us to earn our customers' business and their trust."
David H. Jones,
Board Member, Peak 10 + ViaWest