CHARLOTTE, N.C. (June 8, 2016) – National IT infrastructure and cloud solutions provider, Peak 10, Inc., continues to sharpen its focus on the overall experience of its customers by adding Greg Wakefield to its commercial leadership team. Greg will serve as vice president of sales operations and he will be responsible for managing the support functions that are essential for driving the productivity of Peak 10’s direct and channel sales teams.
Wakefield brings more than a decade of account management and business development experience to Peak 10. He previously served in various leadership roles for SunGard Availability Services where he managed the relationship between sales, product, marketing and operations. At Peak 10, Greg will oversee sales process improvement and optimization, training as well as the implementation of sales tools and technologies to create efficiencies and value, ultimately benefitting the customer.
“We’re excited to have Greg as an addition to our commercial leadership team,” said Allen Skipper, chief sales officer of Peak 10. “Because we design our go-to-market strategy around our customers’ needs and their experience, this position is a critical role at Peak 10 – one that we expect to have a tremendous, positive impact on our business.”
Customer-centric and cost-competitive, Peak 10 IT solutions enable customers to increase agility, lower costs and improve performance while maintaining required uptime, access and security. The company’s focus on the customer experience was recently been recognized with a best in class Net Promoter (NPS) score of 67.4 – the highest ever in the company’s history of tracking this metric and indicator of its focus on the customer experience.