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Outsourcing to the rescue: How outsourcing can help businesses manage data privacy risks

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July 18, 2014
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With security breaches a hot topic in the news this past last year, the need for improved security measures to protect customer information and corporate data has never been more relevant. But if social media gurus like Facebook and Twitter and retail giants like Target are not exempt from security debacles, how do regular businesses – with limited budgets and resources – protect their mission-critical data and customer privacy? The challenge seems daunting.

Outsourcing could be the solution.

Through outsourcing, businesses can leverage the knowledge base and existing infrastructure of service providers (SP). There’s no need to reinvent the wheel here. SPs operate and maintain secure infrastructures overseen and managed by experience, knowledgeable IT professionals. Businesses can harness this level of security by outsourcing their data storage – avoiding the cost of researching, building and monitoring necessary security processes and applications.

IT, of course, plays an important role in the security of data. The skill set needed to continually research and provide up-to-date security is complex. Generally, IT staff has limited knowledge around the inherent risks, emerging threats and necessary security measures required to effectively ensure data privacy across a quickly evolving enterprise.

Today’s business culture of doing more with less has employees wearing multiple hats, including that of IT security staff – putting companies at further risk for cyber threats. To diminish this risk as much as possible, the security hat is best worn by a seasoned professional with risk management skills who can navigate the inherently complex and changing landscape of data security. However, this individual may be hard to find, and will certainly demand a hefty paycheck – another budgetary challenge that businesses need not take on when other options are available. The right SP will have highly skilled, experienced staff to manage the ever-evolving issues associated with emerging technology and trends as they relate to threats, risk and overall security.

Aside from the cost, resource allocation is another key consideration. By outsourcing security measures, businesses can relieve their IT staff of much of this responsibility, improving productivity and cost efficiency by allowing them to focus on other strategic business objectives.

Third-party security solutions come in many forms – data centers, public and private clouds and managed services. Each provides the opportunity to increase security and expand capabilities. It’s your business’ job to find the right fit in an SP.

One option that is gaining popularity is a cloud service provider (CSP). Most CSPs are able to offer various service delivery models – in the form of public, private or hybrid clouds – that offer the security breadth many businesses cannot implement on their own. A company can work with a CSP to implement the cloud-based solution that best addresses its needs for data privacy.

It’s important to recognize that not just any outsourced solution will do. SPs that show a dedication to implementing leading-edge technology, security practices and regulatory compliance should stand above the crowd. Peak 10, a cloud, data center solutions and managed services provider, is one with a deep-seated understanding of compliance regulations. The company, which undergoes yearly, independent compliance audits, offers HIPAA- and PCI-compliant cloud services that can be used to architect solutions that can help meet corporate data privacy needs  and certain regulatory requirements.

The use of third-party data centers is another option for businesses considering outsourcing. Many SPs that operate data centers have already invested in creating and maintaining physical environments that safeguard data privacy, and employ professional resources to monitor, manage and continually execute best practices around physical security.

Many SPs also offer managed security services that can reduce the day-to-day demands of IT staff, allowing them to focus on other key business issues. To successfully manage cyber threats, companies must recognize the quintessential need for state-of-the-art technology managed by knowledgeable people. The reality of it is that the average business does not have the budget to employ the needed skill set, and is better suited focusing on their own business-critical initiatives and goals. Their success lies in carrying out their business objectives, leaving the issues surrounding data privacy to third-party professionals.

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About Peak 10

"Our values are the foundation for everything we do at Peak 10, and are ultimately what enable us to earn our customers' business and their trust."
David H. Jones,
Board Member, Peak 10 + ViaWest