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In Louisville and Loving It

November 12, 2014
In June 2012 Peak 10 made a significant investment in its Louisville, Kentucky operations, selecting it as the location of the company’s fifth cloud cluster. The investment increased the depth and breadth of the company’s total cloud infrastructure to serve not only the growing businesses in Louisville and Kentucky, but across our wide geographic presence.

Notwithstanding the three state-of-the-art Peak 10 data centers, Louisville has a lot going for it, which also may account for Peak 10’s significant presence there.

Branded as the “Gateway to the South,” Louisville was listed by Forbes Magazine as one of the top 20 markets with economic momentum going into 2014, while the city ranked #5 on the Top 10 New Brainpower Cities in America by Newgeography.com.

Despite its small town aura, Louisville is Kentucky’s largest city, home to nearly two dozen major corporations and organizations. It has emerged as a major center for the health care and medical sciences industries, advanced heart and hand surgery, as well as cancer treatment.

Other industries are well represented too, including logistics, fulfillment, advanced manufacturing, automotive, insurance and pharmacy supply chain. One-third of all bourbon is produced there. It’s the 129-year home to baseball’s Louisville Slugger. More than 5.2 million square feet of new industrial space is planned or underway in the Greater Louisville area.

It’s a happening place.

The customers of Peak 10 three data centers in Louisville reflect the growing and dynamic economic profile of the city itself. The company’s network-wide commitment to providing clients with secure, compliant and robust IT infrastructure and cloud services has great appeal, particularly to customers with tight customer service SLAs of their own or challenged with regulatory compliance requirements.

Strict adherence to compliance best practices is only one of the significant differences between these Peak 10 facilities and those of other operators. Louisville people and operations are here to proactively serve customers, help them realize their strategic business goals and secure their most precious data against mishaps, viruses and malicious behavior. We consider ourselves to be a direct extension of the IT and business operations of our clients. Operating exceptional data centers and providing tailored IT solutions are the means by which we accomplish that.

The first Peak 10 data center in Louisville opened in 2004. Today, Louisville is home to three facilities with a combined total of 25,000 sq. ft. of raised-floor data center space, all built above the 100-year flood plain to accommodate the Ohio River, which is well integrated in city life. The centers are staffed 24/7/365, and the customized cages, cabinets and private suites are always open to customers.  Access is subject to multi-level security measures including biometric fingerprint readers, card/PIN access, and monitored video surveillance.

Each center is a model of redundant operations, including HVAC, back-up power, network infrastructure, and multiple power sources. The three facilities combined can generate enough power on their own to supply over 5,000 typical U.S. homes. Add to that the geographic diversity and redundancy that the other 25 Peak 10 data centers throughout the U.S. provide and you have a high-performance and reliable cloud infrastructure.

The same goes for network and Internet access options. The centers use multiple carrier networks and Internet service providers. They offer diverse fiber entry points with multiple 10Gbps Internet connections along with redundant path connectivity to other Peak 10 markets. Metro Ethernet connectivity is also available from multiple providers at 10 Mbps, 100 Mbps and1 Gbps.  All this is critical to designing tailored solutions, as well as uncompromising uptime and application availability to customers.

By leveraging the strength of their infrastructure and the performance it delivers, the Louisville operations provide highly configurable Disaster Recovery as a Service (DRaaS) solutions; hot, warm and cold site capabilities; data replication and tiered storage solutions. Full time around-the-clock staff are ready to handle an emergency failover and failback according to carefully planned recovery procedures collaboratively developed with the customer and thoroughly tested twice yearly.

Peak 10s consultative style suits Louisville. The IT community here is close-knit and active in user groups and professional networking. Our hands-on approach to working with our customers is a natural fit with the people in the communities we serve.

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About Peak 10

"Our values are the foundation for everything we do at Peak 10, and are ultimately what enable us to earn our customers' business and their trust."
David H. Jones,
Board Member, Peak 10 + ViaWest