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Flexible Cloud Billing: A New Level of Customer Control

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September 11, 2014
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One of the attributes our customers value most is knowing that Peak 10 is in it with them, today and tomorrow. But, we understand there are times when you just want to get something done yourself … now.

That’s why we are adding flexible cloud billing to the many options you have with Peak 10. Flexible cloud billing is great for customers who want more flexibility to provision additional resources on the fly without having to contact their sales representative or the Customer Technical Assistance Center (CTAC). The choice is yours to make.

Need more storage or want to “burst” to augment compute capacity? Now you can do it yourself via the customer portal, according to budget caps and access authorization you define (setting exact spending limits will be a future feature). The system will automatically alert you to any additional charges prior to committing to changes.

With flexible cloud billing, defined volume and term discounts will be applied automatically. You’ll be billed only for what you use outside of your contractual quota.

More flexibility. More control. No surprises.

Flexible cloud billing is not replacing anything; all the same policies, programs and options you’ve come to know remain in force. Peak 10 is all about providing the exact solution you need to grow your business, and that includes how you prefer to interact with us and your services. Your account representative has more information and details for you.

We know you have choices. We will do all we can to ensure that when it comes to data center and cloud services, Peak 10 remains your provider of choice.

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About Peak 10

"Our values are the foundation for everything we do at Peak 10, and are ultimately what enable us to earn our customers' business and their trust."
David H. Jones,
Board Member, Peak 10 + ViaWest