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Clouds Above the Others

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It may be a cliché but when it comes to cloud services, it’s true: all clouds are not created equal. When cloud services are powered by Peak 10, they clearly stand out. Here’s why.

Production Workloads Plus

Peak 10’s cloud infrastructure was developed to handle mission-critical production workloads.  That means it’s scalable, robust and offers compliance-grade performance and security. At the same time, Peak 10 cloud services are cost effective enough to handle all application tiers.  There’s no need to use one cloud for testing and development and then move to another for production workloads.  Peak 10’s cloud infrastructure can handle it all.

Uptime Guaranteed

When there’s no time for downtime and immediate access to your data and applications is a must, taking a company’s word for it that it can deliver isn’t enough.  Peak 10 puts it in writing by backing its cloud solutions with service level agreements (SLAs) that guarantee 99.99 percent uptime.

Compliance Overdrive

Few companies have invested so much into ensuring their cloud services meet the rigorous requirements of a wide variety of legislative acts and regulatory bodies as Peak 10 has.

Peak 10’s cloud infrastructure and national network of enterprise-class data centers have been audited for compliance with HIPAA/HITECH (among the first in the industry to do so).

Peak 10 is also certified as a Level 1 service provider under PCI DSS.  If your company is in a highly regulated industry such as healthcare or finance, this is a big deal.  Peak 10 will also execute the appropriate security agreements for customers in regulated industries, as well as business associate agreements (BAAs) as specifically required for customers subject to the requirements of HIPAA.

In addition, Peak 10 maintains Safe Harbor certification – a must have if you’re involved in global business operations. Peak 10 also issues Type 2 service organization control reports (SOC 1, SOC 2 and SOC 3) to document controls critical to its customers’ operations.

The company even has a compliance officer who manages the company’s governance, risk and compliance (GRC) practice. He can assist you in meeting a variety of regulatory requirements including International Traffic in Arms Regulations (IFAR), Federal Information Security Management Act (FISMA), Sarbanes Oxley and others.

Flexibility

Peak 10 cloud services are available in three deployment models: Enterprise, Private and Recovery, a cost-effective, highly flexible Disaster Recovery as a Service solution that features continuous data protection style replication to minimize data loss should a disaster occur.

You can choose the model or models that best meet your company’s specific requirements for performance, scalability, business continuity and business-aligned SLAs.

Peak 10 also markets PCI-compliant and HIPAA-compliant cloud services, which are structured to help customers achieve PCI DSS and HIPAA compliance, respectively. (A cadre of managed services is also available to help with the endeavor as well.) Or, choose any combination of cloud and colocation services, managed or unmanaged, to create a hybrid solution that can best meet your company’s specific needs.

In addition, cloud resources can be consumed as a standalone compute environment or in a hybrid approach using multiple Peak 10 platforms. There are no one-size-fits-all-solutions here.

Storage options are flexible as well, with multiple performance levels to support various workloads. Levels include “high performance” (typically ecommerce and heavy database), performance (most production workloads) and capacity (for archiving and low transaction applications).

Your Cloud. Your Way.

For optimal flexibility, Peak 10 enables you to size, provision and manage your cloud servers within the infrastructure with assistance from the company or on your own.
If you need assistance, just select from O/S type, vCPU, RAM, storage amount and storage performance level per server.  From there, your cloud servers are provisioned and managed by Peak 10’s engineers.  (Peak 10 solution engineers can work with you at all stages as well to help make sure you provision exactly what you need.)

Or, if you don’t require assistance, provision and manage your cloud servers in a virtual private data center. Select total vCPU, RAM, storage amount and storage type.  These resources are delivered in a committed quota.  You can then build and remove cloud server instances on demand through the Peak 10 portal.   Right-sizing recommendations are also provided to help you optimize your resource usage.

Best-of-Breed Technologies

Peak 10 cloud services weren’t just thrown together to quickly grab market share. They have been built on best-in-breed technologies, thanks to the company’s partnerships with some of the industry’s leading technology companies – Cisco®, EMC®, VMware® and Microsoft® among them.

In fact, Peak 10 is a top-ranked Cisco® Certified Cloud Service Provider and the first provider in the Americas to achieve the Cisco Powered Disaster Recovery as a Service (DRaaS) designation under the Cisco® Cloud and Managed Services Advanced Certification. It’s also an EMC® Synergy Partner, a VMware® VSPP provider and a Microsoft® Gold Certified Service Provider.

Peak 10’s cloud infrastructure is also subject to rigorous commissioning processes to verify best practices in design, installation and management on industry-leading hardware and software. You get peace of mind knowing that cloud services powered by Peak 10 have been vetted and tested, and have earned the respect of the industry’s best.

Round-the-Clock Support

You may never need help or have a question about your cloud services from Peak 10, but if you do, you don’t have to wait until “normal” work hours. Peak 10 cloud services are backed by 24/7/365 technical support to help maximize uptime and availability and to enhance security.  Make that 24/7/365 expert technical support. The Peak 10 staff is continuously trained in the latest security protocols, as well as in current facilities and resource management. There’s also an on-site Technical Assistance Center (TAC) at every Peak 10 data center, which are the foundation for Peak 10 cloud services.

A Legacy of IT Expertise

All these attributes of Peak 10’s cloud services sound great but what qualifies Peak 10 as a company to take a lead in delivering reliable, scalable, secure cloud solutions?

The biggest reason: it’s in the company’s DNA.

Peak 10 opened its first data center in 2000, at the height of the dot com bubble, to meet the underserved colocation needs of mid-market businesses. Its early focus on managed hosting has positioned the company to be a strong strategic player in the cloud ecosystem. (After all, surveys have shown that a majority of customers believe their cloud services providers that have historically focused on managed hosting services are the best choices for delivering cloud solutions.)

Peak 10 has proven that it can help customers grow their businesses through the provision of reliable, flexible IT infrastructure services.  It has demonstrated that it can develop the services and technologies required to meet changing customer needs. It has shown that it understands what customers want and need (which is why approximately 80 percent of the company’s business is from repeat customers), and is willing to take the extra steps to deliver.

There are a lot of cloud services out there. Go with one that is backed by a company that knows what it’s doing – and can prove it.

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About Peak 10

"Our values are the foundation for everything we do at Peak 10, and are ultimately what enable us to earn our customers' business and their trust."
David H. Jones,
Board Member, Peak 10 + ViaWest