Information privacy policies related to Peak 10’s Corporate Website (www.peak10.com) and Customer Support Portal (pathfinder.peak10.com).

PURPOSE:

This privacy policy discloses the information privacy practices for the website you are currently visiting.

POLICY:

Peak 10 is committed to protecting your privacy. We do not sell, trade, or give away your personal information to anyone without your permission, except where such disclosure is legally required.

DEFINITIONS:

Information that can identify you as a specific individual, such as your name, phone number, email address, Social Security number, or credit card number is referred to as "personal information." Personal information also includes any information involving your financial circumstances, and history. “Cookies” are small files that are stored by your web browser to help a particular system recognize you and the pages you visited in a website. Peak 10 website uses cookies to store your account information between sessions and to maintain information regarding how you navigate our website. Peak 10 does not collect any personal information from cookies. Most browsers automatically accept cookies, but you can set your browser to refuse cookies.

PROCEDURES:

1. Peak 10 collects personal information in the normal course of business in order to process your requests. Information collected by Peak 10 is only available to the employees and partners of Peak 10 as needed to support your requests for service.
   • Peak 10 begins collecting personal information after you create an account by entering your email address and choosing your password or when you submit information to us through an electronic form.
   • Peak 10 may use your personal information to get in touch with you when necessary to process your requests. For example, emails will be sent to you to inform you of the status of your request, and to seek any additional information that may be required.
   • Peak 10, or a contracted marketing firm, may contact you to survey your satisfaction of our service and/or to inform you of additional products and services offered by us or our wholly-owned subsidiaries. You may opt out of receiving these additional communications from us by following the opt-out procedures identified below.
2. Peak 10 gathers anonymous information about you for internal purposes, and may share this anonymous information with contracted third parties.
   • Anonymous information is any information that does not personally identify you, including aggregate demographic information such as the number of visitors to this website from a particular location.
   • Peak 10 uses anonymous information for marketing purposes and to improve the services offered to you.
   • Peak 10 may use Cookies to gather anonymous information.
3. Peak 10 does not sell, trade, or give away personal information to anyone.
4. Peak 10 does not disclose or otherwise share personal information with third parties, except under the following conditions.
   • Peak 10 may disclose or report personal information when it is believed, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
   • Peak 10 may disclose personal information to other companies that help process or service your request, or correspond with you. For example, personal information may be provided to a third party to verify the validity or credit limit of your credit card. Such companies are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality.
5. If Peak 10 makes any material changes to its information privacy practices that does not affect personal information already stored in its database, Peak 10 will post a notice in the privacy portion of this website notifying users of the change.
6. Peak 10 will provide notice of any changes in its information privacy practices. If Peak 10 intends to use your personal information in a manner different from that stated at the time of collection, you will be notified via email. You will then have a choice as to whether or not Peak 10 may use your personal information in this different manner.
7. Peak 10 may contact you to survey your satisfaction of its service or to inform you of additional products and services. If you want to opt out of these surveys or notices, you may do so by contacting Peak 10 by email at support@peak10.com or by mail at bthe address below or by replying in the manner stated at the time of contact.

8910 Lenox Pointe Drive, Suite B
Charlotte, NC 28273

8. Peak 10 continues to evaluate its efforts to protect your personal information and make every effort to keep your personal information accurate and up to date. If you want to correct or update your contact information, or have any questions about this privacy policy, you may contact Peak 10 by email at support@peak10.com or by mail at:

   8910 Lenox Pointe Drive, Suite B
   Charlotte, NC 28273

9. This privacy policy applies to this website, and may not apply to other websites that are owned or operated by Peak 10.
10. This website contains links to other websites. Please note that when you click on one of these links you are "moving" to another website. Peak 10 is not responsible for the information privacy practices or the content of these other websites. We encourage you to read the privacy policies of these linked websites as their information privacy practices may differ.